From opening an account to making a withdrawal, we're always here to help. Browse the topics below for your issue, or reach out to us directly.
Find a solution to your issue from any of the categories below
Deposit in just a few minutes via bKash or Nagad
Log in to hbajee 98 with your mobile number and password, then click the "Deposit" button in the top right corner.
BKash, Nagad, or Rocket — pick whichever works best for you. The minimum deposit is just ৳100 on every option.
Enter the amount you want to deposit. Any applicable bonus will appear automatically. Click the "Confirm" button.
Confirm the payment in your bKash or Nagad app. Funds are usually credited to your hbajee 98 account within 1–2 minutes.
If your balance doesn't update after a deposit, refresh the page. If the issue persists, contact us via live chat and we'll sort it out right away.
A simple way to withdraw your winnings directly to your mobile
Log in and click on "Withdrawal" in the account menu. Your current balance will be displayed.
Enter the bKash or Nagad number you want to receive funds on, then specify the amount. Minimum withdrawal is ৳300.
Clicking the "Withdraw" button will initiate your request. You will receive a confirmation SMS.
Withdrawals are typically credited to your mobile within 15 to 30 minutes. It may take a little longer at night.
Before making a withdrawal, make sure your bonus wagering requirement has been fully met — otherwise your withdrawal may be blocked. Contact us via live chat for more details.
Running into issues while playing online is completely normal. Maybe depositing for the first time felt a bit confusing, or you're not sure about a step in the withdrawal process — don't worry about it. hbajee 98's Help Center exists so you can find a solution easily, whenever you need one.
Our support team speaks Bengali and is online 24/7, seven days a week, on Bangladesh time. Whether it's noon or midnight, help is available the moment you need it. With an average response time of just two minutes, you won't be kept waiting.
The most common issue new users face is forgetting their password. On the login page, click the "Forgot Password?" link and an OTP will be sent to your registered mobile number. Use that OTP to set a new password — the whole process takes under five minutes.
A common question we get is how many accounts can be created with one mobile number. The answer is one. hbajee 98Under the rules, each person may hold only one account. If multiple accounts are found, both may be suspended. If you've lost access to an old account, please contact our support team and we'll help you recover it.
hbajee 98-offers several types of bonuses. New members can get up to 150% on their first deposit. Bonus funds cannot be withdrawn directly — you must place a certain amount in bets before withdrawing. This is known as the wagering requirement. For example, if the wagering requirement is 10x and you receive a ৳1,000 bonus, you'll need to place ৳10,000 in bets before the bonus becomes withdrawable.
Every bonus has an expiry date. Typically, bonuses must be used within 7 days of being credited. Once expired, the bonus amount is forfeited. Use your bonus promptly and make sure to read the terms and conditions carefully.
If a game won't load, start by clearing your browser's cache and cookies, then refresh the page. This resolves the issue in most cases. If it doesn't, check your internet connection — Live Casino requires a minimum speed of 3 Mbps to run properly.
Running an outdated browser can cause games to malfunction. Keeping Chrome or Firefox up to date will prevent most of these issues. hbajee 98's site is tested on all modern browsers and optimized for mobile.
For your security hbajee 98 In some cases, account verification may be required — typically for large withdrawals or when unusual activity is detected. You may be asked to submit a photo of your National ID or birth certificate. This is completely standard and is done to keep your account secure.
Verification is typically completed within 24 hours. During this time you can still log in to your account, but withdrawals may be temporarily on hold. Once verification is complete, all account activity resumes immediately.
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Frequently Asked Questions
The hbajee 98 support team is available 24/7. Reach us via live chat or send us an email.